To our great surprise, more and more stationery lovers from different parts of the world are placing order at 1in2zakka.com. Here are some frequently-asked questions for your kind reference,
1. Where is your shop and the currency marked on your website?
We are in Hong Kong, the currency marked here is in Hong Kong Dollars.
2. How do you mark the price of the products?
Since we are part of the “Taiwan Fountain Pen Alliance” which 1in2 Zakka is the only member outside Taiwan, we actually keep aligned with Taiwan pricing, i.e. same as those Taiwan stationery shops and artists.
3. How can we pay?
Paypal is accepted. (Please note there will be 5% service charge from paypal)
4. Which courier are you using?
For overseas order(except Macau), we select HongKongPost E-Express
Check it out at https://www.hongkongpost.hk/en/sending_mail/international/air/eexpress/index.html
5. How long does it take to ship from Hong Kong to my place?
Except local region, it takes around 7-14 working days to reach you. Tracking number will be provided for your easy reference.
PLEASE NOTE, since we are working in part-time basis and could only go to Post Office on Saturday morning, i.e. international order will only be processed once per week, pls meet the deadline of Friday to settle payment.
6. How’s the whole ordering process?
Explore around at 1in2zakka.com, select your fav and add to your shopping cart, place order and fill in your contact information, drop us an email or Facebook message right after finished your ordering, we will get back to you on the shipping cost and other necessary details via email or Facebook.
7. Another other notes?
We are in Hong Kong, and we open only once per month. Apart from the physical store, we run the online store which provides overseas shipping service. We receive stationery supplies from Taiwan, including those imported items from Japan and Europe, the Taiwan artists’ products and Taiwan art tools. Usually we ship from Taiwan every week, though sometimes it gets stuck by the custom for few days delay.
All prices listed on our webpage are in Hong Kong dollars, we actually keep aligned with Taiwan pricing. If you are interested in purchasing any stationery, the best way is to drop us an email first. We would do some calculations for you. Our email address is firstname.lastname@example.org, though text us via Facebook page could be more direct. Our Facebook page is https://www.facebook.com/1in2oneintwo/ Do let us know if we could be of any assistance.
The following Taiwan artists are our working partners:
La dolce vita 甜蜜生活
Lin Chia Ning 吉。
OURS(Hanks and Koopa) OURS 森林好朋友
Little Thing 小代誌
My Green Green Island 青青的島
Bu la bu la布製所